It was shipped on Thursday the 28th and will be delivered on Saturday the 30th. My replacement box arrived today again with the box falling apart-dry ice melted- and the meat at a questionable temperature. ButcherBox delivers 100% grass-fed beef, free range organic chicken and heritage breed pork directly to your door. I order custom big boxes every 1-2 months and create meal plans around the boxes to make it fit within our grocery budget. Finally, I get the email. I called customer service to complain again. Although we are pretty big carnivores in my house, I’d never indulged in these goodies until last week when my Butcher Box arrived in the mail. There is absolutely NO phone cusomer service..only email. Really awful. Doesn’t fix my problem of not having food to cook, so... Fuck it. I certainly didn't re-freeze it! Even if it had arrived frozen, how well is this meat going to fair in my freezer with all that exposed air? I even switched shifts with someone at work so that I’d be home to receive it. The Butcher Box story. It was supposed to be reusable, but I'd never risk it with this grossness. What the fuck? So, we were square. The meat I ordered arrived mostly thawed. ButcherBox delivers 100% grass-fed beef, free range organic chicken and heritage breed pork directly to your door. It’s just five yards to my front door. So, I’m home. Butcher Box is a farm to table meat provider. I was sent a canned message telling me there was a 48 hour wait for customer service. xx. It’s organic, grass-fed, humanely raised, and all that good stuff. Cool. You’ll just have to come back next time since this one is already getting a bit long. I figured if I’m going to do this cooking blog thing right, I need to get some meat. When I pulled it out, there was a bit of an icy crispiness to it, indicating that it was just then almost fully thawed. That was not my plan to cook so much at one time. I was just being honest. Nope. I know. I also noticed that the box came with an insulated liner and some mostly melted dry ice. The replacement box for my rotten box arrived on Friday, January 12th. I’ve been a Butcher Box subscriber for over 2 years and I love the quality of the meat. I’d signed up for notifications from FedEx and now I get text messages with a possible four-hour-delivery-window. Basically, you pay to get a Butcher Box sent with an assortment of high-quality meats sent straight to your door. Not well at all. In this Butcher Box review I’ll go over the costs, cuts of meat that come in curated and custom boxes, and also share the meats that have come in the boxes I’ve ordered. Again, wow, Butcher Box! My bank forgot to notify me when they were switching to chip-cards and they just canceled my debit card one day without having sent me a new one first. It has been left on its side, with the two uncovered sides facing top and bottom. Once thawed, our meat products last 5 to 7 days in the refrigerator, and our seafood products last 3 to 5 days in the refrigerator. The high-quality beef from ButcherBox mostly hails from Australia, while their organic pork and free-range organic chicken are sourced from North America, where ethical practices are encouraged. It had always arrived frozen and well packaged, unfortunately this last shipment was all thawed out and some of the packaging had small slits so it was draining as well. Author of the Hope Trilogy and Food & Books: a blog for readers that really cooks. A few times the meat has arrived partially defrosted and there either was no dry ice or it had evaporated. ButcherBox delivers 100% grass-fed beef, free range organic chicken and heritage breed pork directly to your door. Even though I wouldn’t be getting the six bonus steaks that were the reason I’d gotten it in the first place, I was still considering letting them send me my “second” box at the end of January so that I’d have pics of their product for my blog. I called customer service and they wanted to replace it instantly. I’m so anxious. It didnt. They said they were behind on their orders due to a higher than anticipated order volume and I should get my steaks the week of the 18th. Fucker’s already gone and I hear him drive away in his truck while I take in the scent of rotting meat that’s been dumped on my doorstep. This is also the box we get. They gave me a $20 credit. Oh, yay! I know happy meat tastes better, so I was eager as hell to try this meat. Just received my first box of butcher box. Plus, I'd checked and I still had the credit for next time. Entrepreneurially speaking, Butcher Box is the absolute jam. Wednesday finally rolls around and I want my fucking meat! 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